Professional Freezer Repairs
Professional Freezer Repairs
Google Rating
4.9
Based on 172 reviews
Raptor Appliance Repair
4.9
Dee Summers
14:41 15 Aug 25
The best appliance repair company I have ever worked with. Fair pricing, excellent service and problem solving. 💯 recommend.
Sharae Tonsel
05:19 13 Aug 25
Nick from Raptor Appliance recently repaired a washing machine in one of my apartment units, and I couldn’t be happier with the service. He quickly identified the problem, clearly explained the repair needed, and kept me updated while the part was on order. When it arrived, he returned promptly and completed the repair with skill and professionalism. We manage multiple buildings and could hire anyone, but Nick has earned our trust with his knowledge, reliability, and great communication. Highly recommended!
Adam Roth
22:11 07 Aug 25
Raptor was recommended to us and now I totally understand why !Terrific service . Done with care and within an hour . What a value add to our kitchen !The Roth’s
Susan Bowles
01:00 14 May 25
Terrific service. Fixed my Bosch washer and was helpful regarding how to avoid future problems. Reasonable prices.
richard schluter
16:04 26 Apr 25
This company arrived on time, were very professional, offered reasonable prices, and repaired my appliance on the first try. Great service.
Milana B.
20:25 19 Apr 25
Amazing experience, I needed to fix my washing machine and was stressed. These guys came in and got the job done. Everything was quick, easy, efficient. They came same day, gave me a reasonable price, knew exactly which parts I need and where to find them. 100% would recommend
Miranda Hochstein
19:03 14 Apr 25
Great service! They were able to come and look at my dryer within a few hours of my call, and had a tech here to fix it promptly. The cost was very reasonable and the technician was very friendly and knowledgeable. He even moved my washer and dryer into better positions and fixed my ice maker at no additional charge! Highly recommend.
Konrad R
23:18 02 Jan 25
Very positive experience! The team scheduled my range install same-day: called at 9AM, their technician, Edward, was out right at 2P as promised. He installed our range quickly and expertly, including a conversion from gas to propane. Excellent workmanship, excellent customer service. Highly recommend.
Myrna jacobson meyers
00:07 20 Dec 24
Reasonably priced, Reliable, knowledgeable service person. Clean fast efficient with accurate notification as to when they will come to fix, plus phone updates on arrival time. Fixed my double ovens and diagnosed fridge. Took fridge info for if it begins to have trouble.
Kelsey Liber
00:24 09 Nov 24
Raptor is friendly, efficient, on time, and capable of diagnosing and fixing older appliances.
Dmitrii Varentsov
16:19 18 Oct 24
I want to thank Danny's technician for repairing my Miele refrigerator. The refrigerator didn't start the compressor. The technician repaired it on the same day. I'm very glad that my products haven't gone bad.
Rich the trash picker upper
04:37 13 Oct 24
These guys are the Best.. Thank you for helping me with my Mom’s refrigerator. I know I was a nuisance but you came through and fixed it. Thank you so much I apologize.
pamela rodriguez
19:54 07 Oct 24
My dishwasher has been broken for a while due to busy life. Haven’t had time to address it this morning. I called. Raptor, appliance repair and within a few hours they were at my place professional and on time. And within 10 minutes, my dishwasher was working perfect I’m very happy and pleased with their professionalism. Definitely will use them again and refer to other friends and family.
Robert Pafundi
00:20 05 Oct 24
A Thank you to Raptor Appliance Repair for repairing my refrigerator, which died suddenly. Paul the technician is smart, careful, and diligent and knows what he is doing. I am grateful to again have cold and frozen food and a refrigerator that is now operating better today than it has in the last several years because of the special attention and time he took to do it right and bring the unit back to its original performance levels. The telephone and admin staff of Raptor Appliance Repair are also excellent and stay on top of things when it comes to scheduling, which is also greatly appreciated.
Izzy Nagar
00:20 25 Sep 24
I have used Raptor Appliance Repair two times to repair a wine cooler and subzero flight. Both times the technicians were very professional and knowledgeable.In both cases the repai time and the cost of repair were very reasonable.I will definitely use Raptor again any time in the future for any appliances repair.I had a pleasant experience in both repairs
Deucesmitty R.E.
16:30 19 Sep 24
Assessed issue Fast , fixed problem efficiently , got the job done period thank you
Dennis David
17:39 04 Sep 24
I have used Raptor twice. They always follow up when necessary. Paul has done my repairs, he is great!
Robert Reyes
01:20 20 Aug 24
Raptor Appliance Repair to the rescue. My washer went out on me. And Edward was so professional. He responded immediately and was at our home quickly. He diagnosed the problem and repaired so quick. Hes affordable and very reliable. I would definitely recommend to anyone and everyone.
Luis Perlera
17:16 19 Aug 24
Excellent service from Edward at Raptor Appliance! He arrived promptly this morning to fix our washer and was incredibly professional and efficient. He quickly diagnosed the issue to our washing machine and got it up and running in no time. Edward's expertise and friendly demeanor made the experience seamless and stress-free. We highly recommend Raptor Appliance for any appliance repair needs. Five stars and a big thank you!
Roman Slavinsky
19:58 12 Aug 24
What a great company. Honest, reliable, and came through to save the day! Edward and his team saved our washing machine.
debwilz
05:12 23 Jul 24
Excellent customer service! Edward was on time, polite, fixed my dryer in 20 minutes and the price was very reasonable! Highly recommend!
Nico Kelly
21:14 19 Jul 24
Amazing Viking Repairman!!! This is the third time I've used them. These guys really know and understand Viking appliances. Alex was extremely professional and just an all-around great guy. He had previously fixed my Viking refrigerator and this time around he was able to save my Viking dishwasher with a super affordable drain pump. I was afraid I would have to spend thousands on a new Viking dishwasher. But for a few hundred dollars he came to the house took the part out ordered me a new one came back and installed it a few days later. I have used other Viking repairmen in the past. They're not many of them, so they were super expensive and a little bit arrogant. I am so grateful for Raptor appliance repair. I cannot say enough good things about them and highly, highly recommend them.
Pirai Savarkar
18:04 17 Jul 24
Told the technician that gas pressure is low. After checking everything he asked me to contact the gas company and got $85. Then in the evening my friend checked the earthquake shut-off valve and then fixed it. Not sure why technician did suspect and check that during his visit.
Harvey Greenberg
21:45 08 Jul 24
The digital relay board in my electric oven needed to be repaired or replaced with a new one. I made quite a few calls to other companies before I spoke with Edward at Raptor Appliance. He told me that he could repair the electronics in the board rather than buy a new one which was very expensive. Just the way he spoke to me I knew right then and there he was the right choice. His knowledge and experience came through in our conversation. Edward came by on a Friday, took out the relay board and said he would have the work completed and fixed by Monday. I was amazed that he would complete the repair over the weekend. He was back on Monday with the fixed relay board. He spent time making sure that it was working to perfection.His dedication to making a customer happy is above and beyond. Don't look any where else other than Raptor Appliance if you want the best there is. Fabulous company run by an experienced and honest man.Harvey Greenberg
Jerrold Rhee
18:16 08 May 24
Saved me several times now! I've used Raptor a few times now for my clothes dryer, washer, and refrigerator.May 2024: Fixed it again! My washer would fill up with water when not in use. They sent a new technician out to fix it. And done! The technician and people at the office are very polite and professional. Will continue to call them as my go to appliance repair company!Jan 2024: My washer pump decided to fail this time. This time Alex came out and replaced it. Every technician they have sent has been very polite and professional. I appreciate them greatly!Previous Review: After the recent power outage my refrigerator didn't start cooling (it got to 60°). They came out on the next business day and got it running again. They've always been very personable, professional, and get the job done quicky. I highly recommend them.
Niloo
05:40 05 May 24
Edward came to my house to fix my Thermador oven range and he quickly diagnosed the issue and discussed the required control panel needed and the cost was able to get it the next day resolve the issue. He was very knowledgeable and communicative and on time and applied the service visit to my total cost and more importantly got my range up and running. Thank you. Will for sure be using them for all my appliances needs in the future. Highly recommend them.
Gale Swartz
17:06 01 May 24
They repaired my wine chiller cooling unit rather than just telling us to replace the unit! That saved me $2k! They were on time, clean, honest and explained everything to us in great detail.They are now in my speed dial for appliance repair!
Sue LaRocco
14:54 01 May 24
I can’t say enough about this company. The person who came to fix my oven was very professional, courteous and knowledgeable. You won’t be sorry to hire them
Dani B
00:13 26 Apr 24
Professional, on time, knowledgeable. I can't say enough good things about Raptor Appliance Repair. A one stop shop for anything appliance repair. Fixed all our issues and even the ones we did not know about. Highly recommend them !!
Tiara Hughes
22:05 22 Apr 24
Update….my washer still not working. However, Alex has vowed to make it right. Or no charge for the service.
Jessica Pantzer James
18:59 15 Apr 24
We had a problem with our refrigerator and Alex was very quickly able to diagnose the issue and return to fix it. He was professional, efficient and knowledgeable.
Leslie Adkins
23:42 21 Mar 24
Great service! Very quick and efficient. Showed up early too! Fair prices. Thank you!
Dan K
04:04 11 Mar 24
Honest and timely, thorough and neat. Helpful and affordable under the circumstances
Veneta Chemerinski, MSc
19:38 10 Feb 24
So happy with the service Edward provided! Fast, professional and very knowledgeable !!!He is the owner and gave us the best price as well, for sure we will use his services again!He was pleased we were happy, great experience!
Dan Atkins
23:16 06 Feb 24
Easy scheduling appointment and repair was done quickly on our refrigerator. I will definitely use this company again.
Richard Westerdoll
21:12 06 Feb 24
The best. Used them 3 times for different appliances. Won't call anyone else.
Ken Kendall
00:57 02 Feb 24
Raptor is absolutely fantastic. They answered my call after hours. Scheduled me the next day. Came when they said. Fixed the problem. Communicated every step of the way. And their cost was so reasonable. Will use them every time.
Linda Kaufman
00:13 02 Feb 24
Our dishwasher had stopped working due to a power surge in our area. We called Raptor and they came the next morning. The repair person was knowledgeable and determined that the control panel needed to be replaced. Unfortunately, our model was no longer being made. After he tried for a couple of days to find the part he succeeded and came to install it. But, it still didn't work because more of the machine than we realized had been fried in the power surge. He said that even if he could find what was needed, the repair bill would be roughly the same as buying a new dishwasher. I appreciated his honesty. Also, he never charged us more than the basic service call and said that if we wanted him to install the new one, he would apply what we paid toward the installation charge. Bottom line: these people are professionals with integrity.
Daniel Pyne
21:39 30 Jan 24
First class service. Smart and thorough. Same day service that actually happened on the same day.
Sharpo! Entertainment Productions
18:55 16 Jan 24
Eddie the repair man knows his stuff! Quick service, fair price, correctly diagnosed the problem with my dryer and fixed it like new. I'm happy I found this company. They saved me a bundle and saved me time. Need a repair - call this company
Raja Burrows
21:01 14 Jan 24
My fridge was acting up and they were able to send someone out within 24 hours on a three day weekend. Great communication, very professional, highly recommend.
Britta Schort
22:29 26 Dec 23
Alex was great. He really helped us out when our refrigerator died over the holidays and saved us from having to buy a new one. Service was prompt and very professional. Would definitely use again and recommend to others.
Roxanne Angelopoulos
19:55 23 Dec 23
Great service within 24 hours replacing the igniter in my Amana oven at a reasonable cost
Jennifer Galvan
23:54 20 Dec 23
We had a great experience with Alex for our washer/dryer repair. He was able to quickly schedule the service for the next day! He was super friendly, very professional and was focused to diagnose and repair the issue with our appliance right away. Highly recommend!!
Rosario Pineda
00:46 07 Dec 23
Great service. Fast service. Fixed my problem within less and an hour. Highly recommend
Angie Savva
02:53 03 Dec 23
Fantastic job! Coming in one hr after my call for repair washing machine. Professional. Doing job fast and clean everything after work. Ask for Alexander M.
Bianca Molina
21:12 29 Nov 23
Edward fixed my dryer in less than 20 minutes. Super professional and excellent, very communicative and even the person who helped me book the appointment was very nice.
Michelle Bellini
08:27 23 Nov 23
48” Viking panel ready side by side install with panels to be mountedThe two fellas that came were fantastic!!It was complicated and the did it perfectly
Sonnie Allen
21:46 22 Nov 23
Horrible service, good luck getting someone even to answer the phone here.
Adrianna
19:25 20 Nov 23
Excellent and fast service. Their booking and invoicing system is easy to use and very convenient. The price is also fair. Would recommend.
Maureen Farrell
23:33 29 Oct 23
Great company! On time, knowledgeable, fast and service was reasonably priced. I will definitely use them again in the future for any appliance repairs.
Jordan Halem
19:42 26 Oct 23
Highly HIGHLY recommend them. Had a washer/dryer unit in need of repair. I called them based on the reviews and they were able to come out the next day. They ordered the part and fixed it to perfection. They even had to come back because my air duct was clogged and even though they couldn't provide that service, the tech showed up the same day I called them and helped me as much as he could. It seemed like he went out of his way to stop in the day I called on his way home to make sure it was working properly. They were also professional, on-time and extremely friendly.
crystal smith
23:11 18 Oct 23
They came on time Troubleshooted my refrigerator and gave me a very reasonable price on repairing.. I would highly recommend raptor appliances for any in home or business repairs...Crystal Smith
Eran Feldman
00:11 17 Oct 23
Great service! Fast and responsive, very professional and flexible. I highly recommend and I’ll definitely use them in the future!
TheRealKatieAnn
18:55 16 Oct 23
Can’t say enough about how professional and quickly they came out and fixed my Samsung Oven. I chose them because of all of the high reviews and they weren’t lying- amazing appliance repair! Fast, cost-effective and was available for same-day but I didn’t have the time that day. They’re on time and text you when they’re 30min out and just overall awesomeness! Would use them again and again. They also do appliance installations!
nina asher
17:35 13 Oct 23
Great service Honest affordable Job was difficult & repair person handled it professionally.Would highly recommend Raptor
Larry Stern
22:44 10 Oct 23
Repair man Alex showed up on time and was able to diagnose and fix my trash compactor within 15 minutes. Very impressive and reasonable. I’ll be a regular customer from now on. Raptor responds immediately to calls and tries for same day service. Unheard of in the appliance repair business
Yana Stein
19:42 06 Oct 23
My fridge stopped working this morning and I called Raptor. They came within an hour.Their tech was able to find the problem quickly and repair my fridge. Very happy with the service. Highly recommend this company!
Jennifer Hendershot
19:35 04 Oct 23
I called Raptor Appliance to fix my washing machine and was very satisfied with the service through the entire process -- from the initial call to the completed repair. They were very responsive, fast, professional, and friendly. Highly recommend!
Jeff Ezros
19:56 28 Sep 23
I've been using Raptor Appliance for a couple years now to repair various appliances at my properties in LA. I can't rave about them enough! They have completed every repair in a timely manner and have made the process so easy. Every repairman I have worked with has been honest and clear and I have never had to call them twice to repair the same issue. Absolutely highly recommended!
Justin Freeman
18:32 27 Sep 23
Coming from a homeowner who has dealt with poor quality companies, please see prior reviews, this company was absolutely incredible. They returned my phone call very quickly. They made contact and assessed my issues over the phone correctly. I had somebody out here the very next day and he was able to repair my oven. We had resigned ourselves to most likely having to replace the oven and the cabinetry due to the age of the oven. Thanks to this company's professionalism and knowledge they were able to save me thousands of dollars. I received their referral through a page on Facebook called Maiden community. I would highly recommend this community and this company.
Guy Cass
06:23 27 Sep 23
I searched Google for LG dryer repair and called a few companies, Raptor was one of them. At first I was uncertain because they were listed as Superior Santa Monica Appliance Repair without any customer reviews. However, they sent me a link to their Raptor Appliance Repair website which had many 5 star reviews and they were very responsive to my dryer issue via texting and my photos. They had a repairman, Paul, here the same day and fixed the dryer. Paul was very fast and efficient. He immediately disassembled the stack dryer in a tight space and worked through several diagnostic trials until he discovered the problem and fixed it. I was impressed how he worked and would use him again for any other appliance repairs.
mark gershkovich
21:35 17 Sep 23
I called Raptor Appliance Repair after my wife said that our dishwasher just stopped mid cycle. We have a fancy dishwasher and I did not want to trust just anyone to repair. I am happy that we called Raptor, they responded immediately and we were able to schedule an appt same day. I highly recommend very polite, clean and reasonable.
Kseniya Shev
06:14 17 Sep 23
I had an urgent issue with my home appliance and needed quick, reliable repair. I reached out to Raptor Appliance Repair since I've used the in the past and can't be more grateful with the service I received. The response time was impressive, my appliance repaired efficiently, and most importantly the price for the repair was fair and transparent with no surprises. Raptor Appliance is a shining example of professionalism, expertise, and outstanding customer service. They've earned my trust and five star rating without a doubt!
Alex Mak
02:45 16 Sep 23
Edward you’re the best. That’s why I never call anyone else to service my Airbnbs and VRBOS. Edwards company is prompt, responsive and takes care of all my high end Viking, wolf and sub zero appliances, and they respond promptly, and his preventative maintenance makes sure I never have any serious issues, he is worth his weight in gold.
Tony Reyder
23:20 12 Sep 23
I was very satisfied with Raptor Appliance...Prompt service, very professional, describing upfront the time, the possible cost and options. They worked on LG Dryer and a few other appliances that I had few other companies bidding for. Got the best price quote from them, ( later realizing that other companies tried to overcharge me) Work was done on time as promised, and dryer was working like new. Some work on refrigerator was a lifesaver.... avoiding to buy a new compressor, as other companies recommended. When I came back home, everything was clean and tidy. The Repairman explained, and gave me detailed instructions on how to care for appliances to prevent them from breaking.Very thankful to the people that recommended me to use Raptor Appliance services!
Alex Kanish
00:46 10 Sep 23
Thank you Raptor Appliance Repair! The ice maker works perfectly again. Paul was timely, friendly and professional.
AZURA REALTY
01:30 09 Sep 23
super knowledgable very professional technician 2 technician came and couldn't fix my oven raptor appliances repair came in less than 1 hour found the problem and fixed it I will definite recommend Them .
Erin Walsh
13:41 08 Sep 23
Paul went above and beyond to fix the issue with our dryer. I would definitely call Raptor again.
The Jordan
16:02 07 Sep 23
I knock off one star because I was not notified when the part that needed to be ordered came in. With that said the technician was very nice and it did not take long at all to repair what was needed. They also did not waste my time or there's or charge me big money as many companies do for an unneeded consultation and he 'Smells Good Too'
Jaclyn Newman
19:01 15 Aug 23
I called several refrigerator service providers when my compressor stopped working and I urgently needed help. Edward at Raptor was the only person who advised and helped me to get a new part for free through my warranty (I didn’t even know I had one since it’s a used fridge). He told me exactly what to do and saved me so much money on the part. He also offered a competitive price for labor and was available quickly. He was also responsive after the repair when I had a question. Completely recommend!
Denise Slenski
00:32 11 Aug 23
Eduard was polite, on time and fast. He identified the problem with my all-in-one washer immediately and had the pump I needed on the truck with him. He did have to come back about 2 hours later to fix a leak, but that was because I had tried to repair the machine myself first not related to replacing the pump. As soon as I called about the issue, he was back very quickly and fixed the issue. I also looked up pricing and it seemed reasonable.
David Schulman
21:12 02 Aug 23
This is the second time I’ve called Raptor to work on something on my old Sub-Zero 550. Both times they were terrific — fast, professional, friendly, knowledgeable. And it’s a small local company. What’s not to like? I highly recommend them!!
Greg Sachs
22:29 28 Jul 23
Edward came in and clearly knew what he was doing got the job done quickly and explain to me in detail about how to remedy if it were to happen again which I completely appreciate being a homeowner thanks again to Edward and raptor appliance
Liane Sternlieb
02:13 20 Jul 23
Edward sent me a message 30 minutes before his arrival to give me a heads up. He immediately knew what the problem was with my microwave and repaired it efficiently. He is honest and has a lovely demeanour. I’d use him again with no doubt. Thank you, Edward.
Steven Sardelli
23:22 16 Jul 23
The service person showed up on time. He was very courteous and professional. I had two dryers serviced and thought the cost was reasonable.
Skepta Girl
02:10 01 Jul 23
The technician did not seem to be knowledgeable at all. He basically looked at the fridge, had trouble opening the Icemaker tray (like he didn't know how), did not know how to set the program to dispense ice (he did not know which buttons to press), then he said it would cost over $500 to replace the Ice making mechanism and computer. He had no tools nor diagnostic equipment to troubleshoot the problem. I was so disappointed that we will not be utilizing their services. In essence I wasted $75 of my hard earned money for 15 minutes of a non-technical technician who did not troubleshoot the problem.
Himanshu Pathak
17:54 10 Jun 23
I required my refrigerator to be inspected before moving it and requested Raptor to look at it to ensure the change can be handled by this not so new refrigerator.I had lately noticed some ice build up near the vent and had asked for the cause over the phone.The Raptor tech lead talked me through some tests and identified some areas of change.The next day, Aleksandr promptly arrived and did a complete analysis of the refrigerator and identified the issue of a tear in the gasket that was not so easy to locate.I am not easily impressed, but the Raptor tech was very thorough and honest. A quality rarely found in this line.
Robert Flick
23:17 24 May 23
Edward is very knowledgeable and efficient. We were lucky to find him to fix our refrigerator icemaker problem.
Mary Wright
17:44 24 May 23
I've added Raptor Appliance Repair to my contact list for future service. I'm so glad I've found them. Edwards wife, Kiri pleasantly took my late-night call for help and we set an appointment for the next morning. Edward fixed my freezer and while he was here, I asked him to look at another refrig and water filters. He fixed all of them quickly and with a smile. I was very comfortable and delighted with him. Thank you much!
Colette de Barros
22:48 22 May 23
Excellent, fast and efficient. We have used them a few time and we have always been pleased with the results and price.
elvis house
18:49 12 May 23
I am very happy with their service. They have been nothing short of amazing. It is so hard to find a trustworthy repair service, but they are top tier. I would recommend to anyone that needs repairs! You won’t be disappointed.
Mario Rivas
00:01 17 Mar 23
To start I chose Raptor for their convenient service fee and I want to say Thank you to Raptor for fixing my dryer. Ilan was quick and efficient. I still had a concern after he finished repairs and he was kind enough to come back. It's hard enough to trust someone in their line of business, but Ilan was able to reassure us it was working properly after repairs.. Kira was also amazing in making sure we were taken care of. Thank you Raptor.
Yelp Rating
4.8
Based on 130 reviews
Raptor Appliance Repair
4.8
Dee S.
07:45 15 Aug 25
The best appliance repair company I have ever worked with. From start to finish, they were professional, fair pricing, and got the work done as promised. My...
Sharae T.
22:19 12 Aug 25
Nick from Raptor Appliance recently repaired a washing machine in one of my apartment units, and I couldn't be happier with the service. He quickly...
Rich J.
23:48 04 Aug 25
they communicated well throughout the whole process- fixed my refrigerator so we could get water through it Anton was courteous and knew what he was...
Ginger P.
14:53 17 Jul 25
Responding to Owner. I was quite clear in my review that I did not receive any services from your company. I am commenting solely on the customer service...
Ginger P.
18:03 15 Jul 25
Called them this morning to repair my wine refrigerator but didn't actually call this company, somehow the call got routed to them. Oh well, I thought. I...
Lupe D.
19:37 09 Jul 25
I called Raptor for refrigerator repair, Raptor was very accommodating to my availability, technician was right on time, assessed the problem and sent an...
Jeff B.
20:16 04 Jul 25
Great service all around, professional, and the guy knew what he was doing, came in assessed the problem, knocked it out at a fair price. I highly...
Peter M.
13:55 24 Jun 25
Great service and competitive pricing! The technician was prompt to the appointment.
Chris G.
22:05 05 Jun 25
Never responded to my request for a quote to install an oven/stove part I ordered from eBay.
John L.
16:45 19 May 25
The service was superb from start to finish. Beginning with the scheduling and ending with the great job Paul the technician did.Thanks!!!
Milana B.
10:26 18 Apr 25
Amazing experience, I needed to fix my washing machine and was stressed. These guys came in and got the job. Everything was quick, easy, efficient. They...
Anne M.
10:37 02 Feb 25
We had our dryer repaired and it is working. I am grateful. I can recommend, but the fellow was a bit abrupt and he didn't want to explain things. Maybe...
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