Terms & Conditions
Effective Date: 2025
1. Use of Website
By using our website and services, you agree to:
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Use the site for lawful purposes only.
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Not attempt to interfere with its functionality or security.
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Not copy, distribute, or modify our content without written permission.
2. Intellectual Property
All website content, including text, images, logos, and designs, is the property of Raptor Appliance Repair and may not be copied, distributed, or modified without our prior written consent.
3. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, accuracy, or privacy practices of these external sites.
4. Limitation of Liability
Raptor Appliance Repair is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.
5. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with the revised effective date.
Text Messaging Terms of Service & Privacy Policy (SMS/MMS)
The following applies specifically to our SMS/MMS communications:
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Consent & Purpose: By opting in, you agree to receive SMS/MMS messages from Raptor Appliance Repair related to your account, service requests, appointments, customer support, and important updates.
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Message Frequency: Varies by activity (e.g., appointment reminders, follow-ups, service updates).
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Opt-Out: You can cancel SMS services at any time by replying “STOP.” You will receive a confirmation message.
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Help: For assistance, reply “HELP” or contact us at 424-371-7271 or raptorappliances@gmail.com.
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Rates: Message and data rates may apply based on your carrier’s plan.
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Delivery: We are not responsible for delayed or undelivered messages.
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Privacy: SMS consent data is not sold or shared with third parties for marketing purposes.
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Number/Short Code Changes: If our sending number or short code changes, these same terms will continue to apply.
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Abandoned Forms: Our website may track incomplete booking or contact forms to send non-promotional reminders.
SMS Terms & Conditions (Summary)
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Consent: Providing your phone number and opting in authorizes Raptor Appliance Repair to send you SMS/MMS messages as described above. Your phone number will not be shared with third parties for marketing.
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Message Types: Appointment confirmations and reminders, service updates, follow-ups, and customer support notices.
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Message Frequency: Varies based on your interactions and scheduled services.
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Fees: Standard message and data rates may apply.
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Opt-In: Users can opt in via our online forms at https://raptorappliancerepair.com/contact/.
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Opt-Out: Reply “STOP” to unsubscribe or contact us at 424-371-7271 or raptorappliances@gmail.com.
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Help: Reply “HELP” for assistance or reach us at 424-371-7271 or raptorappliances@gmail.com.
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Optional: Opt-in is not required to obtain service; you may choose not to receive messages.
Contact Us
For questions about these Terms or our Privacy Policy, please contact:
Raptor Appliance Repair
Phone: 424-371-7271
Email: raptorappliances@gmail.com
Website: https://raptorappliancerepair.com/contact/
Effective Date: 5/30/2035
Welcome to Raptor Appliance Repair. These Terms and Conditions govern your use of our services and website. By accessing our website or booking a service with us, you agree to be bound by the following terms.
1. Services Offered
Raptor Appliance Repair provides appliance repair and installation services to customers located in Los Angeles and Ventura Counties. We repair major home appliances, including refrigerators, ovens, dishwashers, washers, dryers, and more.
2. Appointments and Cancellations
Appointments may be scheduled via phone or online.
If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice.
Missed appointments or last-minute cancellations may be subject to a fee.
3. Estimates and Pricing
We offer free consultations and service estimates.
Final pricing may vary based on diagnosis, parts needed, and scope of work.
All quotes will be provided prior to beginning any repair work.
4. Payment Terms
Payment is due upon completion of services, unless otherwise agreed upon in writing.
We accept cash, credit cards, and other standard forms of payment.
A receipt will be provided for all completed transactions.
5. Warranty
We offer a 90-day warranty on labor and parts provided by Raptor Appliance Repair.
Warranty does not cover damages caused by misuse, unauthorized repairs, or neglect after service.
6. Customer Responsibilities
Customers must ensure that appliances are accessible and safe to inspect or repair.
Customers are responsible for providing accurate information about the appliance and its issues.
If additional services are required, they will be discussed and quoted prior to work continuing.
7. Limitation of Liability
Raptor Appliance Repair is not liable for:
Pre-existing damage to appliances or surrounding property
Loss of food, data, or income due to appliance failure
Incidental or consequential damages beyond the cost of service performed
8. Use of Website
All content on our website—including text, images, and logos—is the property of Raptor Appliance Repair and may not be copied or reproduced without written permission. Use of our website does not grant any rights to our intellectual property.
9. Privacy
We respect your privacy. Any personal information you provide will only be used to schedule appointments, deliver services, and communicate with you. For more details, please refer to our Privacy Policy.
10. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services or website after changes are posted constitutes acceptance of those changes.
11. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Raptor Appliance Repair
Phone: (424) 292-0000
Service Area: Los Angeles & Ventura Counties
